Terms and Conditions

Policy
This policy supersedes all previous lists, agreements, and/or policies. Specifications are subject to change without notice. Errors or omissions are subject to correction.
Ordering Information
When ordering by phone, fax, or e-mail please specify:
1. Account Number
2. Hospital Name and Purchase Order Number
3. Shipping and Billing Address
4. Catalog Number
5. Quantity Desired
Order Size
Minimum order size is $100.00 per order.
Payment Terms
Net 30 days from the date of invoice. An 18% per annum interest charge will be assessed on any unpaid balance after the 31st day from the date of the invoice. Late payments which have not been previously approved by the Credit Manager may result in Credit Hold. Accounts 30 days in arrears will result in Credit Hold.
Freight Policy
Technical Products, Inc. will ship full cases only. Freight prepaid and added to invoice. Title passes at the shipping point. Any special handling (requests for air freight; drop shipments; split orders; etc.) will be at the customer’s expense and added to the invoice.
Return Policy
25% restocking fee for all returns.
No returns will be accepted after 30 days from invoice date.
No returns on custom orders.
YOU MUST RECEIVE AUTHORIZATION FROM TPI BEFORE RETURNS WILL BE ACCEPTED. YOU MUST INCLUDE COPY OF TPI PACKING SLIP OR INVOICE WITH ALL RETURN MERCHANDISE.